When a patient is critically unwell.
Follow one patient from the kiosk to Resus and see how TrivoHealth is designed to spot red flags, alert your team and make sure nobody is missed.
Patient checks in
A 58-year-old man arrives and starts check-in at the kiosk, choosing the reason for his visit in plain language.
Red-flag questions
Because he reports chest pain, TrivoHealth asks targeted red-flag questions. He says the pain is spreading to his arm and he feels sweaty.
Clear, immediate guidance
The assessment stops early. Instead of more questions, he is asked to tell a member of staff straight away and told the team has been alerted.
Critical alert to the team
At the same moment, the clinical team sees a critical alert showing the red flags that triggered it, so a clinician can review him immediately.
Top of the live queue
He moves to the top of the shared, acuity-ordered queue with a recommended area, so everyone in the department sees the same priority.
Escalated until acknowledged
If an alert is not acknowledged within a set time, it escalates to the nurse in charge. Every event is time-stamped for review and audit.
Designed so critical patients aren’t missed.
The safety features we intend TrivoHealth to provide. Each one is still to be clinically validated.
Red-flag detection
Designed to recognise answers that suggest a time-critical condition and stop the assessment early.
To be validatedCritical alerts
Intended to notify the clinical team in real time, showing exactly which answers triggered the alert.
To be validatedEscalation
Unacknowledged alerts are designed to escalate to a senior clinician after a configurable time.
To be validatedLive prioritisation
A shared, acuity-ordered view of who is waiting, how urgent they are and where they should go.
To be validatedWaiting-room re-checks
Patients can be prompted to report if they feel worse while waiting, triggering a fresh assessment.
To be validatedAudit trail
Every answer, alert and acknowledgement time-stamped, to support clinical review and governance.
To be validated
How every alert will be verified.
Nothing on this page is a validated clinical claim yet. Clinicians remain responsible for every clinical decision, and TrivoHealth is intended to support them, not replace their judgement.
Our approach to clinical safety- 1
Defined with clinicians
Red-flag rules, alert wording and escalation times are specified with emergency clinicians and grounded in evidence.
- 2
Assessed for risk
Each alert is a clinical risk control, identified and assessed through our ISO 14971 risk management process.
- 3
Verified and validated
Behaviour is tested against its requirements, then evaluated with clinicians and patients before any clinical use.
Help us shape it
Clinicians and providers interested in testing the prototype or an early pilot, we’d love to hear from you.