Step 1
Check-in
Patients check in on a tablet or kiosk at reception, choosing the reason for their visit in plain language. No forms, no queue at the desk.
The patient journey
From arrival to the right care.
Five steps that give every patient a consistent, structured triage and give your team a clear picture of who needs to be seen first.
Step 2
Symptom assessment
TrivoHealth asks tailored clinical questions that adapt to each answer, following evidence-based pathways so every patient is assessed the same way.
Step 3
Acuity score
An acuity score is calculated from the responses, helping staff see how urgent each presentation is the moment the patient sits down.
Step 4
Clinician view
Clinicians get a clear summary: presenting complaint, key responses, acuity and suggested next steps, ready before the first conversation.
Step 5
Right care, faster
Patients are directed to the appropriate area based on acuity, supporting timely assessment and a smoother flow through the department.
Want to see the full flow?
Enquiries, demonstrations and early pilot conversations. We’d love to hear from you.